Karma Skateboards offer a 28 day returns policy for an exchange, credit or refund.
If you require an exchange or a refund please email email@example.com to obtain a return authorisation number.
All returns are at your expense (unless deemed faulty, see below for faulty returns).
We will only refund orders when:
Items of clothing must be returned in its original packaging with tags attached, unworn, unwashed, smoke and hair free.
Returns of skateboard equipment and hardware will only be accepted if they are in un-skated condition and in original packaging. Once a skateboard deck has been assembled and gripped it can not be returned or exchanged all decks must be returned in re-sellable condition.
We Only warranty manufacturers defects, which would be ply delamination due to glue structure failure & not bonding to plys (Not decks left in wet conditions )
If you think that you may have a faulty item because of a manufacturing fault, please contact us for a returns number and with a description of the issue. Once you have obtained a returns number then please send the faulty item back to us. We will then inspect the product and contact you. From time to time we may need to send some items back to the supplier/manufacturer for their opinion. If we need to do this we will inform you either via email or telephone. If we feel that your product is faulty we will issue a full refund including your return postage.
Any skateboard decks that are returned as faulty will be dealt with by the supplier/manufacturer. We do not replace snapped/broken skateboard decks or decks with stress/pressure cracks. The majority of board breaks/snaps happen when landing a trick and the feet do not land in the correct position and not due to a manufacturing fault.